Last Updated: June 2026
Welcome to QUEESCO (Quality Excellence Environmental Services Company). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
QUEESCO (Quality Excellence Environmental Services Company) provides pest control, termite control, rodent control, disinfection, environmental cleaning, and related facility services throughout the Kingdom of Saudi Arabia.
Website: www.queesco.com
Email: info@queesco.com
Phone: +966 53 263 8053
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company name
- Service address
- City and location details
- Information submitted through contact forms, quotation requests, WhatsApp inquiries, or customer support communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referral source
- Website usage data
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings; however, some website features may not function properly.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and quotation requests
- Schedule and provide services
- Communicate regarding appointments and service updates
- Improve our website and customer experience
- Send promotional offers and marketing communications (where permitted)
- Maintain business records
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process personal information for legitimate business purposes, including:
- Providing requested services
- Fulfilling contractual obligations
- Responding to customer inquiries
- Improving our services
- Complying with applicable laws and regulations in the Kingdom of Saudi Arabia
5. Information Sharing
QUEESCO does not sell, rent, or trade your personal information.
We may share information with:
- Authorized employees and service personnel
- Technology and website service providers
- Government authorities when required by law
- Professional advisors, auditors, or legal representatives
All third parties receiving information are expected to maintain appropriate confidentiality and security measures.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain business records
- Resolve disputes
- Comply with legal and regulatory requirements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Your Rights
Subject to applicable Saudi laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
9. Marketing Communications
We may occasionally send service updates, promotions, or company news. You may opt out of marketing communications at any time by contacting us or following unsubscribe instructions included in communications.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any external websites they visit.
11. Children’s Privacy
Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 18.
If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.
Continued use of our website following changes constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
QUEESCO – Quality Excellence Environmental Services Company
Email: info@queesco.com
Phone: +966 53 263 8053
Website: www.queesco.com
We will make reasonable efforts to respond to all privacy-related inquiries promptly.