Last Updated: June 2026

Welcome to QUEESCO (Quality Excellence Environmental Services Company). These Terms of Service (“Terms”) govern your use of our website, services, and communications. By accessing or using our website and services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About QUEESCO

QUEESCO provides environmental and facility services across the Kingdom of Saudi Arabia, including but not limited to:

Pest Control Services
Rodent Control Services
Termite Control Services
Mosquito Control Services
Disinfection and Sanitization Services
Environmental Cleaning Services
Facility Support Services

2. Acceptance of Terms

By using our website, requesting a quotation, contacting us, or engaging our services, you confirm that:

You are at least 18 years of age.
You have the legal authority to enter into agreements.
The information you provide is accurate and complete.
You agree to comply with all applicable laws and regulations.

3. Service Requests and Quotations

Any quotation, estimate, or proposal provided by QUEESCO:

Is subject to site inspection where applicable.
May be modified if project requirements change.
Does not constitute a binding agreement until formally accepted by both parties.
May have validity periods specified in the quotation document.

QUEESCO reserves the right to refuse service requests at its discretion.

4. Customer Responsibilities

Customers agree to:

Provide accurate contact and property information.
Ensure reasonable access to service locations.
Inform QUEESCO of any known hazards, risks, or special site conditions.
Follow all safety instructions provided by our technicians.
Keep children, pets, and unauthorized persons away from treatment areas when instructed.

Failure to comply may affect service quality or result in service delays.

5. Pest Control and Treatment Services

While QUEESCO uses professional methods and approved products, pest control services involve biological and environmental factors that may be outside our control.

Therefore:

Complete eradication cannot always be guaranteed after a single treatment.
Follow-up visits may be required.
Results may vary depending on infestation severity, sanitation conditions, structural issues, and environmental factors.
Customers must follow all post-treatment recommendations provided by our technicians.

6. Payments

Payment terms shall be specified in quotations, contracts, invoices, or service agreements.

Customers agree to:

Pay all invoices by the stated due date.
Provide accurate billing information.
Settle any outstanding balances before requesting additional services where applicable.

Late payments may result in service suspension, additional charges, or legal collection procedures where permitted by law.

7. Cancellations and Rescheduling

Customers may request service cancellation or rescheduling by contacting QUEESCO in advance.

QUEESCO reserves the right to:

Reschedule services due to weather conditions, safety concerns, operational requirements, or unforeseen circumstances.
Cancel service appointments if access to the site is unavailable or unsafe.

8. Intellectual Property

All website content, including but not limited to:

Text
Graphics
Logos
Images
Videos
Service descriptions
Website design

is the property of QUEESCO or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit website content without prior written permission.

9. Website Use Restrictions

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Introduce viruses, malware, or harmful code.
Interfere with website functionality or security.
Use automated tools to scrape or collect website content without permission.

10. Limitation of Liability

To the maximum extent permitted by law, QUEESCO shall not be liable for:

Indirect or consequential damages.
Loss of profits or business opportunities.
Service interruptions beyond our reasonable control.
Delays caused by weather, government actions, utility failures, or force majeure events.
Damages resulting from customer failure to follow treatment instructions.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim, unless otherwise required by applicable law.

11. Warranties and Service Guarantees

Any service warranty or guarantee offered by QUEESCO shall be governed by the specific terms outlined in the relevant service agreement, quotation, or contract.

Warranty coverage may be void if:

Treatment recommendations are not followed.
Structural or sanitation issues remain unaddressed.
Unauthorized treatments are performed by third parties.

12. Third-Party Links

Our website may contain links to third-party websites for informational purposes.

QUEESCO does not control and is not responsible for the content, privacy practices, or policies of third-party websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Force Majeure

QUEESCO shall not be liable for delays or failures in performance caused by circumstances beyond reasonable control, including but not limited to:

Natural disasters
Extreme weather conditions
Government restrictions
Public health emergencies
Labor disputes
Utility or communication failures

15. Changes to These Terms

QUEESCO reserves the right to update or modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of our website or services after changes are published constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the competent courts of Saudi Arabia.

17. Contact Information

If you have questions regarding these Terms of Service, please contact us:

QUEESCO – Quality Excellence Environmental Services Company

Website: www.queesco.com
Email: info@queesco.com
Phone: +966 53 263 8053

We appreciate your trust in QUEESCO and look forward to serving your environmental and pest management needs throughout Saudi Arabia.